Saturday, December 31, 2022

The End of the 22"

31/12/22 11:17 p.m.

This year was a significantly difficult year. It was full of challenges and never was it once easy for me - either by luck or by choice. There are many "immediate feedback" moments for the decisions that I have made. I experienced many feelings this year, from a head-shaking form of regret to heart-breaking pain and hurt, that is difficult to just forget. I felt humiliated and embarrassed in front of my peers. And I felt misrepresented and misunderstood - sometimes I am left with no room for clarification and other times, I have a strong group of support lifting me up when I am in my own abyss of darkness. As much as all the other forms of feelings, I, too, felt overwhelming waves of happiness, calmness, and joyfulness. And beyond that, I have strengthened my competitive spirit, allowed my innate curiosity to glow, and never held back on thinking critically about anything and everything. 

2022 in Summary

I ended my 6 months internship with BLX in June, with various sustainability-related customer engagement, warehouse studies and researching, and decarbonization solutions designing, evaluating, piloting, & deploying. The day after, I flew to Bangkok, Thailand for a 2-3 months internship with IVL. I was met with a steep learning curve while I explored sustainability in the chemical industry. Guided by the best experts in the field, I was learning so much beyond my days and I was constantly absorbing existing knowledge from my mentors, learning new things every single day about my work, about the country, and of course, sharpening my Thai conversational language. I left Bangkok, the land of smiles, with a heavy heart back to Singapore and deep-dived straight back into my studies for the semester. Armoured with hard questions I want to unravel during the semester, my professors helped a lot. Missing my straight As did not hit me as hard as before anymore. I believe that I outgrew the phase of "grades are everything", but was still glad that I managed to pull up my GPA. 2 days after, I went to my hometown, Ipoh for a winter exchange programme and came back just 2 weeks ago. And now I am here.

Key Moments of Growth (that I remember)

  1. To not force myself to fit into any friend group overseas. I found myself naturally gravitating to where knowledge is at, in Bangkok. And I found myself just trying to be unapologetically myself and do what I want without trying to fit socially anywhere in Malaysia.
  2. To not beat myself up when I got a B+ for one of my modules. The younger 'me' would have done just that, unfortunately. But the amount of knowledge that I have gotten from my professors this semester is incomparable and this semester might be one of my most beloved semesters because of how much I had learnt.
  3. To actively seek out for criticisms and feedback to improve myself. To be so focused on becoming better as an employee and to grow and improve all for the betterment of my organization is a habit I slowly realized - whether is it in BLX, IVL, or SE. But this habit is only pronounced in places where I see that Newton's Third Law holds.
  4. Taking on meetings with big customers, or presenting myself in front of important stakeholders who are key in driving my projects. I became better at communicating electronically, as well as, physically. Being able to initiate and continue any conversations with literally anyone on any formal occasion.
  5. To be able to truly enjoy the mood, the atmosphere, and the present during my time in Malaysia. Brought back memories of when Dave reminded me to stop and smell the roses. I have been packing myself with back-to-back schedule because time and tide really wait for no man. And to say the least, I am tired. I am not burnt out but I would want to take a break to focus on my existing relationships and connections. When you are all about that grind, the people around you, all your "-ships" suffer. To really understand and breathe into the importance of taking a break was a huge thing for me this year.
  6. To put my guard down to let her into my heart and my life. And to acknowledge how bad am I at communicating my emotions and feelings, and how bad of a human I am whenever I choose to take the easy way out. But now, instead of choosing the easy way out, I know I am supported to be able to take on reality, to keep working things out, and to be able to improve myself better at loving
WCBB (what could have been better)
  1. I want to plan my time better and have the default time to spend with my family and her (weekly) and friends (monthly). I want to stick to planned meetings better and if I will not be able to ensure that I will make it, I should not commit to the meeting. In essence, I want to have a drop in the frequency of me re-scheduling/rain checking/cancelling last time.
  2. I want to be more intentional with my thoughts and to live with a heart full of gratitude. I want to start tracking my negative emotions and start celebrating small wins. I want to know how to improve my behaviour and to be a better human to the people around me and to society. I want to be more consistent with reflecting on my week and to have monthly check-ins about my performance with my manager and colleagues:
    • what I have learnt, and what I want to learn more
    • what happened, what went well, and what could have been better
    • 3 things I am grateful for that day/week
  3. I want to stick through to my decisions made and not waver through them. I want to not lose my focus (similar to 1.) and my drive to finish the noted deliverables. In a similar vein, I want to be able to do well at SE and to step out of my comfort zone and to learn the most out of this experience. I want to challenge myself by doing all these things I have never done before and also to keep practising and getting better at my craft of sustainability integration and development.
  4. I want to be more consistent with running, football, and gyming, with at least 3 times per week. I felt myself becoming weaker in strength for the last 2-3 months of the year, and I want to challenge myself - what if I remain consistent throughout the entire year? I hope to answer this question at the end of 2023.
  5. I want to love better and be a better partner-in-crime, a better supporter, a better team player, a better lover, and a better best friend to you (I know you are reading this, sharkie). 
  6. To be trained-confident, which means I should know what and why I can be confident in myself. Not just being confident at anything and everything in general, but putting in the effort and the grind to ensure that I am able to be confident in myself for the subject matter (i.e., project, leading the group). 
Shoutout to the amazing people I was with this year

Everyone at BLX, IVL, SE, whom I have met, worked with, and exchanged conversations with! Cheers to my BKK buddies and my MY pals who were there with me overseas. My seniors, juniors, groupmates I have met throughout my schooling years in NC, VJ, and SMU. The people I connected with via LN - Michael Riley, P'Aom. All the CU AIESECers I have connected with. All the professionals, experts, and people in the sustainability/logistics field who had dropped their golden nuggets of advice here and there during conferences and events that I have been to. My family who had supported me through this tough year. Kenny for all of your support and advice. And of course, Sharkie, for all of you!

Always blessed with the beings and I want to bless other beings even more. Do well and do good. 


Cheers to another tough, long year of challenging, growing, crying, celebrating, and learning. Heart strong, Mind stronger.

Rookie for life,

Hui

Sunday, December 25, 2022

Vigilance over Climate Activism

25/12/22 07:53 p.m.

Background

I always feel that there is only so much we can do with talking, discussing, and protesting. Talking and voicing our concerns are only the bare minimum of what we can all do. While these other stakeholders are extremely important as well, we would most require actions to be taken on the corporate/government front and solutions to be piloted and further improved on. Our industries cannot settle for anything less environmental-friendly-optimal. While we start widening the definition of sustainability to start acknowledging the need to regenerate and restore. 

Introduction

The pros and cons of abiding by customer revolt include the following:

Pros

Cons

Creating a reputation that is aligned and representative with the customers’ soft preferences and values.

Company’s operations may not be able to live up to the public commitments, without incurring significant and sometimes unnecessary costs.

Strengthening the relationship between the customers and the company improves the retention rate of customers (Hyken, 2017).

Customer revolts may not provide the complete or big picture of what the environmental issue entails, which leads to an often skewed and extreme push for revolution, which might undermine the root issues and provide unrealistic expectations of corporates, making things worse based on the actual realities if companies abide by them.

PR crisis management for such customer revolts would prompt more support and show sincerity and genuity when there are substantial follow-up actions.

Being highly responsive to public-facing revolts might reduce investors’ confidence in terms of crisis management, showing weakness and vulnerability of the stability of the management team.

We discussed the Jamba case in class which very effectively showed that sometimes public outcry can be made and done without much scientific backings, with cherry-picking of information and disclaims. Though an emotive and thought-provoking social debate and argument started by the 10-year-old girl, decision-making from Jamba’s end ought to have been hinged upon scientific research and holistic inputs from stakeholders.

Another example would be the infamous Brent Spar, which is arguably the tipping point and reformative point in creating today’s climate activism. Brent Spar is a floating oil storage in the North Sea, whose end-of-life management made worldwide headlines. Shell, the co-owner and operator, then initially decided to go ahead with deep-water disposal – by submerging the rig to the deep water 150 miles from Western Scotland, deconstructing it with the use of explosives to sink it, along with remaining oil, sludges, and waste products in its tanks. This caught the attention of Greenpeace International which made a public outcry and campaign against Shell doing so, this led to a first-ever consumer boycott of Shell, bringing about a 20% fall in sales and a demonstration in one of Shell’s service stations. Such public revolt really challenged Shell and Shell ended up halting the proposed disposal method and sought for an alternative solution. Turns out, Greenpeace’s stance was plagued with misinformation, reducing its legitimacy towards the issue. Scientific studies and analysis done up during the period concluded that deep-water disposal is the most preferred environmental option, especially when placed side-by-side with other criterions including technical feasibility, cost, and safety. Greenpeace also insisted that Brent Spar will be sunk with 5,500 tonnes of remaining oil onboard, and the figure turned out to be inaccurate, with only 10-100 tonnes instead. In hindsight, Shell could have stuck to its position firmly, using science, and only science at the heart of environmental decision-making. However, they were completely unrooted and swayed by the public. Being under global limelight gave them the visibility and immense external stakeholder pressure. Even though the UK government was ever supportive with Shell’s proposed method of disposal, it was not the case for other governments, which highlighted the difficulty in aligning with the broader global stakeholders and buy-in from consumers worldwide. Shell changed its plans and dismantled Brent Spar on land, deciding to reuse some of the parts of Brent Spar in the construction of a new Norwegian ferry quay. It is still controversial whether the alternative, and chosen option is actually more environmentally worse than the original plan, but Greenpeace was never accountable or responsibility for the extra cost.

Despite all that comes, what matters most is what is truly the impact and hence, what is best for the environment. Only science can show and prove what is best quantitatively and though subjected to the nuances of the qualitative inputs of the stakeholders, especially those who are directly related and relevant. Decision-making cannot be swayed by those who are only seen (only) because they are the loudest in the room.

“...a well-known conservationist and environmental activist put it like this: "It's not the activists' job to find alternatives. Their job is just to draw attention to the problems." That attitude is one of an exercise of power without responsibility or accountability. Our society can ill afford such an attitude if we are to preserve the benefits of activism while finding viable ways forward in what remain challenging social, environmental and economic times.” (Zammit-Lucia, 2013).


References

Zammit-Lucia, J. (2013, October 8). Environmental activism – power without accountability? The Guardian. https://www.theguardian.com/sustainable-business/blog/environmental-activism-power-without-accountability

Reuters. (2010, May 5). Brent Spar: Battle that launched modern activism. https://www.reutersevents.com/sustainability/business-strategy/brent-spar-battle-launched-modern-activism

Rowell, A. (2015, February 3). Ghost of Brent Spar Haunts Shell. Oil Change International. https://priceofoil.org/2015/02/03/ghost-brent-spar-haunts-shell/

Hyken, S. (2017, April 29). Six Ways Listening Improves The Customer Experience. Forbes. https://www.forbes.com/sites/shephyken/2017/04/29/six-ways-listening-improves-the-customer-experience/?sh=6969d64d72da

LCA - is it an end-all-be-all?

 25/12/22 07:38 p.m.

Background

Always understood how important LCA is but, at certain times and circumstances, LCAs really make things more complicated than it is supposed to be. Then again, without it, we would have no idea how accurate certain claims are.

Introduction

Life cycle assessment is an impact measurement and analysis methodology and tool that helps to quantify the impact of products. The scope of the LCA can be pre-determined and it can take a cradle-to-gate, or cradle-to-grave perspective (Clearloop, 2021).

The pros and cons of LCA are listed below:

Pros

Cons

Provides a comprehensive overview and review of the product’s environmental impact, which is highly recognised globally as it is also wildly shared and is a best practice for companies under the ISO 140000 standards.

Prioritises environmental impact and neglects the social aspects and impacts.

Provides a comparative analysis for companies to identify areas of improvement based on the breakdown of the impact created per stage.

LCAs are highly subjected to different contexts and details, hence they cannot be easily compared across different products unless the methodologies of the LCAs used are similar.


Ease in integrating LCAs into scoring frameworks and systems to create a single outcome that can be quantifiable from the company’s point-of-view (Recipe scoring system).

Figuring out the functional unit for comparison would be difficult and estimation errors can easily be amplified.

The impact that can be created through LCA seems to require a few key success factors. I looked at two different case studies specifically the applications of LCAs. These will be able to shed some light on the helpfulness of LCAs. The case studies are the chemicals and plastics industry: Amcor (ASSET™ Life Cycle Assessment) and the fashion industry: Sustainable Apparel Coalition (Higg Index Material Sustainability Index).


Chemicals - Plastics Industry: Amcor

Back in 2009, Amcor started developing the ASSET™ Life Cycle Assessment tool for internal and external purposes. Till now, the tool has compiled more than 4,200 LCAs which also included and charted the growth of certain packaging materials when innovative measures were taken. And since 2009, Amcor has been updating the dataset with the most updated and recent polymer and material database. And in 2012, the tool’s methodology and reporting content is certified by the Carbon Trust biannually, which is a well-renowned company in carbon management and measurement (Amcor, 2012).

ASSET™ works by considering each step of the packaging material’s life cycle:

  1. Sourcing of raw materials
    • Harvesting or Production of the materials
  2. Manufacture into the packaging for
    • Energy Consumption
    • Water Consumption
    • Emissions Consumption
  3. Transportation & Logistics
  4. End-of-Use

With the usage of ASSET™, Amcor has decreased the amount of PET resin by up to 24 million pounds, which is approximately equal to 57 million pounds of carbon emissions from 2012 to 2015 (Ottewell, 2015). Most importantly, the tool helps to engage with customers and provide a very comprehensive comparison because the methodology is the same across the board and this helps give a transparent analysis for customers to choose the more environmental-friendly options. And being a producer, Amcor can make direct decisions that would impact the volume of production and reduce its emissions.

 

Fashion Industry: Sustainable Apparel Coalition

Mid this year, The New York Times slammed the Higg Index: Material Sustainability Index, that is initially developed by the unlikely partnership between Patagonia and Walmart, for how unfair the comparison is (Tabuchi, 2022)

Just a bit of background and history, the partnership started in 2009, and the Sustainable Apparel Coalition (SAC) and the Higg Index were the fruits of the collaboration. In 2012, Nike shared with SAC its own Index (Nike Considered Index), which helped built the database further (Feloni, 2019).

The fashion industry has been under the spotlight for a long time, with critics throwing all types of shades on the industry from how wasteful and detrimental fast fashion is to the environment to human rights violations in factories to the offshoring of factories overseas, creating “pollution havens” in other developing countries.

To put things into perspective, the clothing and textile industry contributes up to 8% of global anthropogenic GHG emissions and textiles alone are responsible for about 9% of total microplastic that is channelled into oceans and water bodies in a year (UN Alliance for Sustainable Fashion, n.d.).

The Higg Index has been claimed by SAC to be “scientifically and externally reviewed”, however, the database contributed through LCA studies done by researchers, is criticised to be too narrow in scope, which makes its applicability to the entire industry very misleading and inappropriate. With its potential of becoming a global industry standard, the Higg Index is being highly relied upon by many companies. With more than 250 members in the coalition, of the likes of big players such as Nike, H&M. The database that Higg Index can provide is the best in the industry, though it is dependent upon availability.

Unfortunately, the LCAs that Higg Index has been based upon have been under fire because of (1) the scope of LCA, (2) the exclusion and inclusion of specific inputs/outputs of materials, (3) inaccurate representation of the whole industry. The challenges that SAC face is drastically different from Amcor, largely because the Higg Index is an industry-wide comparison index, instead of a company-specific index. There is limited availability of LCAs that have the same methodologies.

Scope of LCA

Higg Index only focuses on cradle-to-gate and all materials are evaluated only till the gate (Kassatly, 2020). Even though the impact of the material (i.e., polyester) used has a long-lasting impact on the environment beyond the gate, such as the clothing shedding microplastic fibres into the waterways. And in 2020, it was estimated that there are 9.25 to 15.86 million tons of microplastics can be found on the ocean floor (Barrett et al., 2020). Furthermore, scientists have also concluded that wearing clothes can release even greater quantities of microplastic fibres to the environment than wearing them (De Falco et al., 2020). A study funded by Patagonia, and done by researchers at UCSB estimated that a synthetic fleece jacket releases an average of 1.7g of microplastic fibres every single time it hits the washing machine (Hartline et al., 2016). The microfibers will then flow through the local wastewater planet and up to 40% of them will enter the waterways because they are too small to be filtered out. Hence, limiting the scope of LCA from cradle to gate will be very misleading and insufficient to justify the use of certain materials over others.

Exclusion and Inclusion of Certain Inputs/Outputs to favour Polyester, Organic Cotton

“Manure is a by-product of the livestock industry, just like hides for leather. Arguably, organic cotton's most important input is manure. Therefore, omitting the impact of same, means current estimates of organic cotton emissions are seriously understated.” For Higg Index, the impact of manure on the environment both upstream and during its usage is not considered and the justification offered is that the manure used is the waste of another system hence, is able to be taken into account as “burden-free” in the LCA that the Higg Index referenced from. However, the same methodology is not used the same as other natural materials such as leather, the hides for leather production is also an unavoidable waste from the beef industry (“waste of another system” as well) (Kassatly, 2019).

Inaccurate Representation of the Whole Industry

“Producers of natural fibres say the Higg Index has portrayed that shift as positive for the environment based on questionable data.” The LCA study that is used to report on the impact of silk production, for instance, is based on a 2014 study on 100 silk farmers based in a state in India, whose farming practices are heavily reliant upon water irrigation. And the lead researcher had no idea that Higg Index was using his team’s research for an industry representation of silk production. In its LCA report, the team specifically included the fact that the report findings are largely for domestic usage, not actually representative of the global outlook for silk production. The final comparison would show the jarring differences between silk and synthetic products: “silk is 30 times worse than synthetic products” (Tabuchi, 2022).

 

In summary, it can be concluded that LCA is not the end-all and be-all for sustainability. Sustainability is more than just producing, it is all about living. LCA is unable to holistically reflect all different aspects of sustainability as it only has a strong focus on the environmental impact. Even then, the scope and methodology of the research study would be important to note. The devil for LCAs is always in the details, especially when a comparison is required. There are difficulties in providing a global benchmark only because there are many changing variables and it is seemingly easier for different companies to helm their own LCAs for their product portfolio, before coming together to align data and create and aggregate all data points, like how Higg Index came about. There are many different types of LCA which need to be adjusted before comparison. And when done fraudulently or non-vigilantly, it is easy to push for a narrative that provides an inaccurate representation of what is truly the least impactful to the environment.

I think many people are expecting life cycle assessment to be the silver bullet in bringing more visibility to different said solutions to improve the situation. Unfortunately, LCA is very much limited in its own ways because of the rigour and resources that are required. Depending on the subject of interest, there might not be sufficient research or data points available that suit the climate/context/scope as well. Though I cannot come up with anything better, we definitely have to take LCAs with a grain of salt and should not be blindly comparing LCAs to LCAs, but we need to be fair to the subjects of interest as well.

 

References

Tabuchi, H. (2022, June 20). How Fashion Giants Recast Plastic as Good for the Planet. The New York Times. https://www-nytimes-com.libproxy.smu.edu.sg/2022/06/12/climate/vegan-leather-synthetics-fashion-industry.html?searchResultPosition=1

Feloni, R. (2019, April 25). Walmart and Patagonia were once the 'odd couple' of sustainability. Now, the world's biggest apparel brands are lining up to follow their example. Business Insiders. https://www.businessinsider.com/walmart-patagonia-sustainable-apparel-coalition-higg-index-2019-4

UN Alliance for Sustainable Fashion. (n.d.). What is the UN Alliance for Sustainable Fashion? https://unfashionalliance.org/

Clearloop. (2021, March 24). Gate vs Grave: What’s the best way to measure your carbon footprint? https://clearloop.us/2021/03/24/cradle-to-gate-vs-cradle-to-grave/

Remanufacturing - Yes or No?

25/12/22 07:30 p.m.

Introduction

Remanufacturing has vast potential and is deemed the hopeful future of manufacturing. It would take to the next few decades for manufacturing to transform and have remanufacturing be a key aspect of production. Just looking at the automotive parts remanufacturing industry, despite the COVID-19 pandemic, it approximately US$53.8 Billion in 2020, and it is projected to be growing at a CAGR of 8.7% from 2020 to 2027 (ReportLinker, 2022).

Based on the 2015 Remanufacturing Market Study, supported by the European Union, the top drivers for incorporating remanufacturing include higher profit margins, environmental responsibility, strategic advantage, and increasing market share. On the other hand, the top obstacles include customer recognition, volume/availability of used parts, quality of the parts, and high labour costs (Parker et al, 2015).

With such an outlook as the backdrop, the EU is estimating that remanufacturing might be able to achieve a value of 70 billion by 2030, with the creation of up to 65,000 jobs, and hiring up to 34,000 people.

Given the complex nature of remanufacturing and what exactly it entails, for simplicity of the answer, I will be utilising how the EU and Ellen Macarthur Foundation have defined it. To put it simply, remanufacturing includes the process of dismantling, restoring, replacing components, assembly, and testing. The quality of the remanufactured product is expected to have the quality as the same manufactured product. And generally, for refurbishing, repairing, or reconditioning, there is minimum manufacturing effort required to address the specified fault, and the subsequent warranty would be less than the newly manufactured, and at times, the quality of the outcome might be less optimum as compared to the original standards.

Based on the interplay of the 3 attributes that affect the feasibility and the applicability of remanufacturing: value, re-constructability, and evolution rate the sectors with the highest potential include electrical and electronic equipment (EEE), automotive and aerospace (Parker et al, 2015). But this requires strong partnerships with OEMs of the individual industries, otherwise, it might erode the sanctity of the remanufactured products with non-OEMs.


Impact

“By keeping components and their embodied material in use for longer, large environmental benefits can be realised; for example, the remanufacturing of automotive components yields some 88 % materials savings compared to using a new product, with an associated 53 % decrease in CO2 emitted and 56 % lower energy requirement. Further, remanufacturing can keep advanced materials, including those termed as critical raw materials (materials with high economic value and supply risk), within the economy.” (Parker et al, 2015).  

The idea of self-sufficiency is highlighted which is the core of the environmental benefits of remanufacturing. Remanufacturing prioritises resource efficiency instead of constant extraction of natural resources to continue processes and production, effectively creating or forcing the re-design of a closed-loop system.


Decision Making

To determine whether remanufacturing is a viable option for the production site and processes, manufacturers will probably have to consider the following:

  1. Market Sizing: Size of the second-hand market for remanufactured components and parts (if there is booming market in that space, there might be a strong business case for the company to tap on the space)
  2. Alignment with Business: 
    • Business models for product remanufacturing (selling high quality long-lasting products, short-lived and durable products selling a service than products)
    • Match between remanufacturing service and company’s brand (to decide whether is it worth the rebranding)
      • The product/service portfolio with re-manufacturing versus one without re-manufacturing
      • Value of brand equity that has re-manufacturing versus one without re-manufacturing
  3. Operations Planning/Logistics: 
    • Production, scheduling, and inventory planning
    • Integration of re-manufacturing in a global supply chain
  4. Environmental and Financial Assessments:
    • Determination of recovery options.
    • Environmental and cost analyses of remanufacturing operations.
    • The applicability of remanufacturing to product design.


Furthermore, we can break down the decision analysis factors into the following broad themes:

Yes, remanufacture

No, do not remanufacture

Customers consider remanufactured products as an substitute

High threat of cannabalization for new products

Market expansion and development – providing price-sensitive customers with cheaper alternative to new parts and to compete in highly competitive secondary

Environmental costs cannot be justified – energy consumption of older products is not as efficient as compared to the newer products

Remanufacturing is a growing trend and is increasing in significance

Operational cost significantly outweighs the benefits of remanufacturing: in terms of the types of inputs from the customers, making it difficult to plan for production and resources

Brand protection and lock-in of customers (brand loyalty, especially if there is a shift of business model from providing products to providing services)

Remanufacturing cannot be retroffited in

External competitive pressure – many peers/competitors are remanufacturing

Lack of expertise within the region, time is required to build capacity: variable assessment is required for re-manufacturing because the solution is not really a one-size-fits-all, but more of a non-linear approach

Value recovery for traded-in products

 

Knowledge collected from analyzing the returned/take-back products provide high-level insights in how the products can be better designed/produced to serve its customers

Ridiculous length and complexity of the remanufacturing process (design for remanufacturing first, before adopting remanufacturing)

Remanufacturing is able to reduce costs for parts that make up the new product

 


Generic Cost Model

Cost of collection network for used products

Cost of innovation to improve remanufacturing processes (speed of technology & scientific breakthroughs)

Cost of remanufacturing with similar system efficiency

Decreased in potential profit margins (choosing the purchase of remanufactured > new products)

Cost of manpower, expertise, and knowledge building

=

Cost savings from original manufacturing

Potential revenue from new markets created and tapped

Cost savings from diversified sources

Cost savings from regulations and compliance with requirements of extended producer responsibilities

Potential revenue generated from the competitive advantage and ESG front

 

Servitization as a Strategy for Remanufacturing

Remanufacturing can provide a product that is “20% to 60% less expensive than” the same, brand-new product. Not to mention, it has a reputation for a “cleaner production process” (Tondolo et al, 2021). By taking a systems perspective, companies would be able to add value by utilizing the remanufacturing process, which can be seen in the form of lowered prices and also value-added services, such as leasing, repairing, and refurbishment.

A research study in 2021 has shown that servitization has the potential to increase augmented value and help shift/nudge the purchasing intentions of remanufactured products. The research study focuses on remanufactured battery as a product and remanufactured battery as a service and results have shown the following, which could easily be mapped to a remanufactured product.

When the price of a remanufactured battery is higher, additional service is required. When consumers believe that the remanufactured product has a better cost-benefit value, additional services would not be required at all.

Companies, when offering remanufactured batteries combined with services, consumers are willing to pay a higher price.

Perceived Value

Perceived Risk

Source of competitive advantage and can be understood as a general assessment of the usefulness of a product, reinforced by the fact that perceived value has a positive effect on purchase intention in general.

Purchase of this type of product, and generates perceived risk because of the lack of knowledge surrounding the processes that are employed during remanufacturing

 

Automotive Parts Remanufacturing Market

The report predicts the global automotive parts remanufacturing market to grow with a CAGR of 7.1% over the forecast period from 2020-2026 (Persistence Market Research, 2022).

Drivers of the market include shortage of raw materials and following high-low prices, growing shift towards more environmental-friendly products and manufacturing within the industry. However, as it slowly becomes an industry norm, the lack of recognition from consumers and unfavourable regulatory policies hinder the growth of the remanufacturing industry. Such as changing laws of safety requirements (i.e., seatbelts, airbags, crumple zones) these safety feature has design restrictions (i.e., need to take up a certain minimum amount of space, fit ting in a specific section of the car) (Investopedia, 2021).

Appealing cost savings and high-profit margins have positioned automotive remanufacturers in a good light over the years. While maintaining the same quality as newly manufactured, the remanufactured parts can cost approximately 50 to 75% of the original. Interestingly, on a component level, the electrical and electronics of the automotive vehicle are topping the charts, with replacements and switching of alternators and starters taking the bulk of which. Engine and related components also take up a big pie portion of the remanufacturing market, up to 30% (Persistence Market Research, 2022).


Case Study: Finnish Special Heavy Vehicles

A Finnish manufacturer [HLL1] of special heavy vehicles is the spotlight case study of the research article on remanufacturing by Ronkko, Ayati, and Majava (2021). Products that are collected back will be assessed for their parts and will be separated into the following categories: differential and planetary gear, transfer boxes and axles, engines, and hydraulic components. The manufacturer has implemented 3 main recovery processes: refurbishing, remanufacturing, and recycling.

Reconditioning Centre: “ready-made assemblies and packages” allow for quick repairing and maintenance, resulting in a cost-cut of up to 15%. Remanufacturing Centre: A core team of 5 people to take in the critical parts to remanufacture and re-assemble the products. Operationally, the entire process is divided according to the expertise and unique characterisations of the specialists. Recycling Centre: A team of 3 people will be focused on breaking things down to “recover the material values of components with insufficient quality level”.

The challenge the company faces is whether it should switch from centralisation to decentralisation of refurbishing, remanufacturing, and recycling of the components and parts. The following breaks down the difference between decentralisation or centralisation of remanufacturing:

Decentralisation of Remanufacturing: dispersing among several geographic locations

Centralisation of Remanufacturing

Pros

Cons

Pros

Cons

Emissions and logistics costs may be lower

 

Allow spare parts/repair kits to increase their availability

Economies of scale would not be achieved

 

Expertise would be required in every region

 

Not all components can be remanufactured or repaired because it might not be economically feasible

Economies of scale can be achieved if the remanufacturing processes are focused on the medium to high component inflows (more common and standardised types)

 

Allow consolidation of data from all take-back components to be studied for product redesign immediately on-site

Reverse logistics: custom fees, transportation costs, delays

 

Lower or limited availability of components in other sites

Faced with the abovementioned dilemma, a survey was conducted to help aid in the decision making and the following includes the key insights of the survey:

  1. For the heavy vehicles industry, spare parts/replacement components should always be in stock because nobody can predict machinery breakdown, but once they do break down, repairs need to happen immediately or otherwise would translate to profit loss.
  2. Available repairing kitsets ought to be available to allow workers to repair the components instead of sending them back to the manufacturer’s main factory in Finland to be fixed. Apparently, the types of issues faced by customers are different based on the regions and countries. Hence, centralisation of the recovery activities might not produce as much EOS as we think and those unique specialisations might be better in certain regions than others.
  3. Remanufactured parts are not favoured by some regions, however, generally, they are still options because they might be more affordable than what is new – it is reported that remanufactured parts are available on the market at a price of 30% lower than the original.  

“As shared in many research articles, excessive generated emissions or excessive amounts of used energy in reverse logistics or other circular economy processes may reduce the environmental benefits of the circular economy systems. However, the value chain of manufacturing itself generates significant emissions and requires the use of energy in various phases; thus, it is easy to see why remanufacturing can be perceived as a green solution despite having various challenges. Regarding social aspects, decentralized remanufacturing increases local production and material flows, which in turn can provide new job opportunities locally.”


Case Study: BORG Automotive Group

BORG Automotive is a European remanufacturing company in the automotive industry and for them, the complete remanufacturing process includes: “disassembly, thorough cleaning, an extensive inspection of all parts, reconditioning and replacement, reassembly, and final testing” (BORG Automotive, n.d.). On top of that, all the products are warranted for up to 2 years, which is almost as long as an original part. And as reported by BORG Automotive Group, remanufacturing can salvage up to 96% of the raw materials and reduce up to 40% of the total CO2-equivalent and lower up to 38% of total energy consumed. 14 million tonnes of material are approximately saved. (BORG Automotive, n.d.).


It is clear that a manufacturing company cannot neglect the potential of remanufacturing. The wave for remanufacturing has always been there and now it is time for companies to start riding it.


References

ReportLinker. (2022, October 18). Global Automotive Parts Remanufacturing Market to Reach $96.4 Billion by 2027.GlobeNewswire.https://www.globenewswire.com/news-release/2022/10/18/2536413/0/en/Global-Automotive-Parts-Remanufacturing-Market-to-Reach-96-4-Billion-by-2027.html#:~:text=Amid%20the%20COVID%2D19%20crisis,the%20analysis%20period%202020%2D2027.

Parker, D., Riley, K., Robinson, S., Symington, H., Tewson, J., Jansson, K., Ramkumar, S., & Peck, D. (2015, December 17). Remanufacturing Market Study. European Commission. https://ec.europa.eu/research/participants/documents/downloadPublic?documentIds=080166e5a4bc7898&appId=PPGMS

Tondolo, V.A.G., Paiva, E.L., Tondolo, R. da R. P., & Santos, J. B. (2021). Servitization as a Strategy for Remanufacturing: An Experimental Study. BAR, Brazilian Administration Review, 18(3), 1–26. https://doi.org/10.1590/1807-7692bar2021210004

Investopedia. (2021, October 19). What Regulations Affect the Automotive Sector? https://www.investopedia.com/ask/answers/042015/how-much-impact-does-government-regulation-have-automotive-sector.asp

Persistence Market Research. (2022, February 10). The global automotive parts remanufacturing market is estimated to grow at a value CAGR of 7.1% over 2018-2026, roughly equating US$ 91 Bn by the end of 2026 - Persistence Market Research. GlobeNewswire. https://www.globenewswire.com/news-release/2022/02/10/2383086/0/en/The-global-automotive-parts-remanufacturing-market-is-estimated-to-grow-at-a-value-CAGR-of-7-1-over-2018-2026-roughly-equating-US-91-Bn-by-the-end-of-2026-Persistence-Market-Resear.html

BORG Automotive. (n.d.). Remanufacturing Explained. https://www.borgautomotive.com/what-we-do/remanufacturing-explained/

Rönkkö, Ayati, S. M., & Majava, J. (2021). Remanufacturing in the Heavy Vehicle Industry—Case Study of a Finnish Machine Manufacturer. Sustainability (Basel, Switzerland), 13(19), 11120–. https://doi.org/10.3390/su131911120